| Hotline - help when you need it
Just give us a call. You will talk to one of our qualified and experienced Hotline Support Engineers. In most cases problem can be solved over the telephone. If required, the Hotline Engineer will coordinate the quick shipment of spare parts or the on-site visit of a Service Support Engineer.
|
Contact
USA | Our hotline in our regional headquarters in Atlanta, Georgia (USA), is available Monday to Friday from 8:30 a.m. to 5:30 p.m. (EST).
Phone | (770) 420-6555 | Fax | (770) 420-6333 |
| | | Europe | Our central hotline in headquarters in Ulm, Germany, is available Monday to Friday from 8:00 a.m. to 6:00 p.m. local time.
Phone | +49-7305-10-225 | Fax | +49-7305-10-432 | | |
|
| | Asia | Our hotline in our regional headquarters in Singapore is available Monday to Friday from 9:00 a.m. to 6:00 p.m. local time.
Phone | +65-6899-5010 | Fax | +65-6899-5014 |
|
| |
Our priority is to make it work
Please have your machine Dossier / order confirmation number ready.
With it you facilitate the unequivocal identification of your system and a quick access to all relevant data.
Support Desk
For further consultancy beyond the Hotline competency, such as application technology questions, software adaptation, training or consulting services, our Support Desk is ready to help you.
The Hotline will guide you in finding the adequate contact person.
